Lynn + Alicia’s Success Story
So very thankful that our staff participated in the Front Office GURU workshops!
Dee Bills is an amazing individual who has taken the time to share with us, what works best in the patient care coordinator (PCC) realm of physical therapy. This position is key to all physical therapy offices in the simple fact that our PCC’s are the front line of our business. They are responsible for making sure our patients are scheduled, their insurance verified, communicating the policies of the clinic, answering the telephone and so much more. It is imperative that our PCC’s become educated in policies and procedures that are proven to help the company succeed and thrive.
Front Office GURU is definitely the ticket!