Watch my webinar:
Scripts for Converting Patients to Telehealth

As you begin to take a leap into telehealth / e-health during the Covid-19 crisis, I’ve created scripts for you to use to handle your patients properly and transition them to telehealth .

Click the buttons below to download my slides and my scripts for converting patients to a telehealth program.

Audio demos – handling calls

Hey there! As part of my continued commitment to you and your practice health, Emily and I created audio files that demo the phone scripts in an actual phone call. These coincide with the webinar, slides, and scripts I’ve provided for you. If you’ve found that any of this training was of benefit to you, or if you like how I present, scroll down to learn more about what’s coming in May 2020. You too, can join the Front Office GURU family!

For your Front Office Staff

Converting a patient to telehelp calls where the PT would call to check on the patient

For your Front Office Staff

How to convert a patient to a telehealth or e-health program

For your Clinical Staff

How to convert a drop-off to telehealth or e-health program

Training and Systems
for your Patient Care Coordinators

Front desk training at your finger tips

The Front Office GURU Training Academy offers you:

•  A complete system of front office training – including over 100 video lessons

•  Workbooks that include course checklists, practical questions to answer as they go through the course, scripts, tips, and the digital files to implement immediately

•  3 progressive courses in patient management, sales, cancellation prevention, and much more!

•  This program is most appropriate for PT, OT, ST, multi-disciplinary and chiropractic practices; and those practices that have recurring appointment models.

Your purchase includes access for 1 owner or manager plus 4 front office team members.

• Study and Implement at your own pace with 24/7 access to your account!

•  Need to add more licenses as you expand? No worries, you can purchase one or a group of licenses as you expand.

•  What if someone leaves? You can delete their access and assign it to a new team member!

•  Have MORE than 5 staff to train? We offer an enterprise option for practices with more than 5 team members to train. Contact us here for enterprise pricing.

There is a $100/year fee to maintain + update your training platform. Your first year is included with the purchase.

What are some of the features of the online academy?

Access your courses online, anytime

Now you can train your team on your own schedule and implement as you go!

Train your whole team in proper patient management

They’ll learn my exact system for how to manage patients to ensure they get the care they need and deserve

You’ll have what you need to train and retrain them:

  • Practical Questions – they’ll answer questions on a practical worksheet for each video lesson to ensure understanding
  • ​Scripts – they’ll learn how to talk to patients to get results using proven scripts
  • Practice Drills – learn how to master a script before trying it out on a patient
  • Special audio demos – your team can listen to how the GURU does it – mastering scripts with demos from Dee
  • Implementation worksheets – you and your team will have specific implementation worksheets as you complete parts of the program – consider these your personal strategic plans to implement quickly and effectively

You’ll be able to track the progress of each team member

  • They’ll have practical questions they will fill out and turn in to you with each lesson
  • Get notifications when they aren’t training
  • Assign lessons and be able to track if they’re completed
  • Follow along and train with your staff for even more success!
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