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Dee’s front desk online training program is exactly what we have been needing as an organization.

The training is very structured, methodical, and organized.

Dee has a great way to simplify and explain things to your front office personnel.

Now our patient care coordinators and other front office personnel will deliver from a more consistent and standardized approach, which is nice on management and the bottom line.

Dee is a master when it comes to the training and educating of your front desk team!!

The training platform has given our team the advantage we need to control the conversations, get patients on the schedule, and win the cancellation/no show battle!!

If you are looking for a system to get your patients on the schedule and in the door consistently, look no further than FYFD!!

Thanks Dee!!

Dee Bills, I just want to thank you from the bottom of my heart for your front desk system.

We all have onboarding that we do with our new employees and then we wonder why in a few weeks they leave. It is always been a lack of complete training.

I have had 2 new staff members this week, spend about 12 hours so far, and have said this is the best and most complete training they have ever had.

Thanks again for making the best onboarding program for the front desk, at an affordable cost.

Front Office GURU has been transformative for the administrative side of our business.

Dee provides clear and easy to implement training for front and back office personnel that frankly pays for itself. Due to the success we've had, we elected to continue to the advanced program after finishing the basic program. Dee's experience as a physical therapist combined with the content of the program makes Front Office GURU a must for all clinics looking to grow or improve their administrative processes. Thank you Dee!

Our work with Dee has been fantastic!

I am certain that the work we started and the changes we made because of Dee's training, pre-pandemic, were a large reason why we were able to survive those few lean months in 2021.

Her training helped me as an owner clarify in my mind our mission and our need for much improved processes in order to successfully help more people. Dee's training in an excellent investment in your team and a fantastic ROI!

The Front Office GURU gave us the practical knowledge and training to get our patient arrival numbers up to and exceptional level and our cancellation rate down below our expectations.

The valuable insight and experience Dee Bills brings are a true game changer. If you're struggling with same day cancels and a low arrival rate, you need to check out this program!

Couldn't be happier that we made the investment in the Front Office GURU!

Before working with Dee our office would have a ton of cancellations and patient's did not care to give us enough to let us know with plenty of time to fill the spot. Now we have 1 same day cancellation or no show a week maybe. Out patients are not walking all over us and our front desk is able to handle anything that comes their way!

The beginner GURU program is a life saver for any clinic and owners will see results in as little as one session! Thank you Dee for everything you have done for M3!

Dee is the best! I would highly recommend!!

I didn’t realize how much we were missing at our front desk and how inefficient we were along with the lost patients and revenue we were having!

It was so easy to understand and implement it with our front desk employees and we are seeing amazing results with it!

Our experience with Dee and Front Office GURU was amazing!

Dee really helped us implement front office procedures that work to increase staff efficiency and patient attendance!

We now have a better idea how to train new staff and our current staff is better equipped to handle our patients and make sure our schedule stays full.

10/10 would recommend!