Front Desk TrainingPatient Care CoordinatorsSame-day CancellationsSchedule Efficiency

What Those Empty Spots and Same Day Cancellations in Your Schedule Really Mean

No matter what’s happening, consider this: Every empty spot on your schedule, whether because of same day cancellations or no-shows, represents a patient not getting the care they need and deserve. Wow, right? Not only that, but whenever your front office staff has...