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In my recent blog post I tasked you with writing down the attributes, qualities, and behaviors that define your expectations of an ideal team member. Have you done it yet? If so, you get a high five! If not, that's OK, do it now. And here's why you need to do it...
Dee Bills, Front Office GURU | 7 min read
If you're tired of hiring duds, it's time to find your ideal employee and duplicate that over and over. And there's ONE thing that will make a HUGE difference. When I joined Mike in our practice in 2012, I hated going into the clinic! The people who were supposed...
Dee Bills, Front Office GURU | 6 min read
Are you struggling to find the right people for your front office? Do you constantly have to remind your front office staff how to get patients scheduled, showing up, and paying their bill? Are you frustrated over your staff's lack of confidence, motivation, and...
Dee Bills, Front Office GURU | 6 min read
Do you ever feel things in the practice aren’t running as you want? That you’re working to pay everyone else? That your team isn’t on board? Do you ever just want them to do what they’re supposed to without you having to remind them? Are you taking employee...
Dee Bills, Front Office GURU | 5 min read
When you have a solid hiring process that weeds out those that don't meet your needs, you have a better chance of finding great people who can and will do the job you need them to do. And that is the first step to building a better practice. In last week’s post, I...
Dee Bills, Front Office GURU | 4 min read
Holding your employees accountable provides your practice with direction and stability. Without accountability, you will not have the gains you need and want as you work to expand your practice. Not having accountability for every team member is like setting the...
Dee Bills, Front Office GURU | 3 min read
I have found that employees who are willing AND able are the best employees to have and they will literally make you smile. It's important to be able to identify willingness and ability in an employee, and also to be able to know how to spot when someone is only...
Dee Bills, Front Office GURU | 4 min read
Receive tips, updates, and offers from Front Office GURU straight into your mailbox. I’ll also share updates and info about my online academy. I’m so glad that you are joining my front desk family!! Welcome! ~Dee
I started Front Office GURU with a single goal in mind and that’s to help private practices thrive. Your front office plays an integral role in your success and yet, most practices don’t have set training and systems to ensure that everyone in the front office manages patients the same way.
As a practice owner, former manager, and the Front Office GURU, I understand the difficulties you face because I’ve been there. And my programs provide the solution.
Are you struggling to train your front office team? Unsure how to go about establishing a proven training program for your front desk? Not sure where to start or what your options are?
Then schedule a FREE Discovery Call to learn more about my programs.
