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In my recent blog post I tasked you with writing down the attributes, qualities, and behaviors that define your expectations of an ideal team member. Have you done it yet? If so, you get a high five! If not, that's OK, do it now. And here's why you need to do it...
Dee Bills, Front Office GURU | 7 min read
Are you struggling to find the right people for your front office? Do you constantly have to remind your front office staff how to get patients scheduled, showing up, and paying their bill? Are you frustrated over your staff's lack of confidence, motivation, and...
Dee Bills, Front Office GURU | 6 min read
Your front office staff is the main point of contact for anyone who calls or walks into your office. If you leave that position to someone untrained or not very skilled, you might as well be playing roulette with your marketing dollars. Your front office needs...
Dee Bills, Front Office GURU | 7 min read
Recently, I traveled to a conference that focuses on the administrative side of your practice. It was very powerful, and it got me thinking about the owners I help. Many practice owners struggle with handling the administrative side of their practice like I did...
Dee Bills, Front Office GURU | 7 min read
I have found that employees who are willing AND able are the best employees to have and they will literally make you smile. It's important to be able to identify willingness and ability in an employee, and also to be able to know how to spot when someone is only...
Dee Bills, Front Office GURU | 4 min read
Receive tips, updates, and offers from Front Office GURU straight into your mailbox. I’ll also share updates and info about my online academy. I’m so glad that you are joining my front desk family!! Welcome! ~Dee
I started Front Office GURU with a single goal in mind and that’s to help private practices thrive. Your front office plays an integral role in your success and yet, most practices don’t have set training and systems to ensure that everyone in the front office manages patients the same way.
As a practice owner, former manager, and the Front Office GURU, I understand the difficulties you face because I’ve been there. And my programs provide the solution.
Are you struggling to train your front office team? Unsure how to go about establishing a proven training program for your front desk? Not sure where to start or what your options are?
Then schedule a FREE Discovery Call to learn more about my programs.
