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In my recent blog post I tasked you with sitting down and writing out the attributes, qualities and behaviors that define your Ideal Team Member. Have you done it yet? If so, you get a high five! If not, that's OK, do it now. And here's why you need to do it...
Dee Bills, Founder | 7 min read
Do you find that you struggle to find “doers” to work in your front office? Constantly having to reorient your front office staff to getting patients fully scheduled, showing up, and paying their bill? Are you frustrated over the lack of confront, lack of...
Dee Bills, Founder | 6 min read
Your front office staff are the main point of contact for anyone who calls or walks into your office. And if you leave that position to someone who is untrained or not very skilled, you might as well be playing roulette with your marketing dollars. Your front...
Dee Bills, Founder | 7 min read
Recently, I traveled to a conference that focuses on the administrative side of your practice. It was very powerful, and it got me thinking about the owners I help. Many practice owners struggle with handling the administrative side of their practice like I did...
Dee Bills, Founder | 7 min read
I saw this post on New Year’s Eve and it got me thinking...applying this idea to goal setting for your practice could easily become an overwhelming task and potentially stop you from starting the year off headed in the right direction. "Tomorrow is the first blank...
Dee Bills, Founder | 7 min read
I have found that employees who are willing AND able are the best employees to have and they will literally make you smile. It's important to be able to identify willingness and ability in an employee and also to be able to know how to spot when someone is only one...
Dee Bills, Founder | 4 min read
Receive tips, updates, and offers from Front Office GURU straight into your mailbox. I’ll also share updates and info about my online academy. I’m so glad that you are joining my front desk family!! Welcome! ~Dee
I started Front Office GURU with a single goal in mind and that’s to help private practices thrive. Your front office plays an integral role in your success and yet, most practices don’t have set training and systems to ensure that everyone in the front office manages patients the same way.
As a practice owner, former manager, and the Front Office GURU, I understand the difficulties you face because I’ve been there. And my programs provide the solution.
Are you struggling to train your front office team? Unsure how to go about establishing a proven training program for your front desk? Not sure where to start or what your options are?
Then schedule a FREE Discovery Call to learn more about my programs.
