Online On-Demand Front Office Training
for Your Private Practice!
Transform Your Practice with Front Desk Training
I've spent years mastering the scripts and processes for front desk success, so YOU DON'T HAVE TO!
This all-inclusive training package gives you exactly what your team needs to handle even the most difficult patients so they schedule and arrive for care.
Here's what's included with your team membership:
100+ Video Lessons
Short lessons that cover what to do, how to do it, + why it's essential.
Printable Workbooks
With valuable learning tools, scripts, and implementation instructions.
Exact Scripts + Audio Demos
Hear the presentation and tone of voice in essential patient interactions.
Weekly Motivational Emails
Additional learning and motivation for owners, managers, + team members.
Additional Learning Libraries
Exclusive libraries covering additional training and content for ALL members.
Ask-Anything Office Hours
Join Dee during office hours and get your questions answered.
Frequently Asked Questions
Who is this training best for?
This training helps private practices using a recurring treatment model: PT, OT, ST, chiropractors, + more.
What is included with the Premium Access Subscription?
video lessons, workbooks, scripts w/ audio demos, special libraries, office hours, + learning emails
What if I have more than 3 team members?
Contact me or schedule a strategy session. I offer special pricing for larget teams.
How do I know where to start?
You can follow along a set path or choose a common problem you want to solve first, and start there.
How can I get the most out of this program?
Create a training schedule for your team and set aside at least 30min to 1 hour per week per team member.
What if someone leaves?
If someone leaves, you simply revoke their access and add your new hire in their place.
Can I view my team’s progress?
Yes! Team leaders and assigned managers can view staff progress + check workbooks for completed questions as well.
Will I have to do a lot of work?
You get out of this program what you put into it. Give your team the tools they need for success and you'll all win!
My Journey from Physical Therapist to Front Office GURU
As a physical therapist for almost 20 years, I loved helping people. And while I was great at it, something was always missing.
When I took over the front office of my husband's private practice, I realized that not only did I love helping people, I was able to take my experience and create front office training and a system of patient management that completely transformed his practice!
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Soon, other practice owners were coming to me for help with their front desk training. And I became known as the "Front Office GURU".
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Since 2016 I've been sharing my training and system of patient management with practice across the globe and have helped practice owners and managers like you achieve similar results.
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Not only do I have the opportunity to help practices increase revenue, I've also been able to help great staff find a higher purpose!
Read what other practices have to say...
“Dee Bills, I just want to thank you from the bottom of my heart
for your front desk system.
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The best onboarding program for the front desk, at an affordable cost."
Eric Gibbs, PT
Owner of Med Center Therapy